The filter indicator on my vacuum is always Red. What does this indicate?
Answer: If the Filter Indicator remains red, this could indicate that airflow is reduced or clogged by a dirty filter.
- Check the Upper Tank area and the Pre and Post-Motor filters for debris. Dirty filters can restrict airflow. The pre-motor foam filter is square and located in a pull out tray underneath the dirt cup. The post-motor HEPA Media Filter* is rectangular and located on the side of the machine. The foam filter may be hand washed in cold water with mild detergent. Reinstall the filter when it is completely dry.
Note: The white HEPA Media Post-Motor Filter* is not washable. If you continue to experience difficulty, please take your machine for inspection to a local BISSELL Authorized Service Center. To locate your nearest BISSELL Authorized Service Center, go to the BISSELL Homepage at: http://www.bissell.com. Select the Customer Support tab at the top of the page and then enter your zip code to perform your search in the Service Center locator box. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.
*The filter media, not the vacuum as a whole, complies with
the IEST-RP-CC001.5 or the EN-1822-1:2009 HEPA standard.