My machine has no power. What would cause this?
Answer: - Make sure the power cord is plugged into a functioning outlet. - Check the upper tank, pre and post motor filters for debris. Reduced air-flow from dirty filters or clogs will put greater stress on the motor, increasing the possibility for overheating. - Clear the upper and lower hoses of any clogs, by using a broomstick handle to push dirt and debris through. NOTE: The Lift-Off is equipped with a Thermal Protector feature to prevent the motor from overheating. If the motor becomes too warm, the Thermal Protector will activate and the unit will shut off automatically. If the Thermal Protector activates, please try the following: - Turn off the vacuum. Thermal Protector will reset automatically in approximately 30 minutes. - If you still have no power, please take your machine for inspection to a local BISSELL Authorized Service Center. To locate your nearest BISSELL Authorized Service Center, go to the BISSELL Homepage at: http://www.bissell.com. Select the "Customer Service" tab at the top of the page and then select "Service Centers" from the drop down menu. Enter your zip code to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.