Why does my machine blow dust?
Answer: - Make sure the dust bag is not full. - Make sure the filters are install properly and clean. The pre-motor filter can be hand washed in warm tap water and mild detergent. Make sure the filter is completely dry before reusing. The Post-motor filter must be replaced. - Make sure there are no clogs in the hose. To unclog the hose massage the clogged area to work the debris out from the hose. - Check the hose for any damage. If you are still having difficulty, please take your machine to a local Bissell service center. To locate your nearest BISSELL Authorized Service Center, go to the BISSELL Homepage at: http://www.bissell.com. Select the "Customer Service" tab at the top of the page and then select "Service Centers" from the drop down menu. Enter your zip code to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.