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Why doesn't my machine turn on?

Answer: - Make sure the machine is plugged into a functioning outlet. If the outlet is not working, check the circuit breaker. - Check dirt tank. If full of water, or debris, the unit will power off. Empty the tank and reattach. - The BISSELL Garage Vac has been designed with a Thermal Protector to protect it from overheating. When the Thermal Protector activates, the vacuum will stop operating. If this happens, turn the vacuum off, unplug it from the electrical outlet, check filters and clean any debris from the filters, also check for clogs. After resolving reasons for overheating, let the machine sit for 30 minutes while unplugged. After 30 minutes, the machine should power back up. If you require additional assistance, please call BISSELL Consumer Services Toll free at 1-800-237-7691 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET.

Located on the white label above, usually on the back of the machine.

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