FAQ Search

and/or go

How do I get my Steam Shot™ cap to come off?

Answer: Remember, the cap must be pushed down and then twisted in order to come off. Also, the cap won’t come off the Steam Shot™ if it’s still hot enough to steam. Unplug the steamer and allow it to cool.  Once cooled, the cap should come off. Note: Before opening the cap, relieve pressure inside the unit by holding the steam trigger.  Once relieved and cooled, the cap can be removed.

 

If the cap still won’t come off, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

 

Located on the white label above, usually on the back of the machine.
Close

Sign up for BISSELL Emails!

Get expert advice, time-saving tips & special offers.

New Subscriber? Sign up and receive 10% off your next bissell.com purchase!

Sign Up

It looks like that is an improperly formatted email address. Please try again.
Close

Thank You For Signing Up!

Check your inbox for expert advice, time-saving
tips & special offers.

Home to a Deeper Clean
Loading
Loading

Exclusive Offer for Email Subscribers! learn more

Signup

get free shipping on any order over $30!Learn More »