FAQ Search

and/or go

There is steam coming out of the hole on the side of my Steam Mop. What can I do to correct this?

Answer: This hole is a pressure relief valve. The valve is designed to release steam if something is blocking the steam path inside the unit. (**CAUTION: This area may be hot**) 

  • Unplug the machine and check for clogs at the spray tip with mop head removed by taking off the single screw at the base of the unit. (**CAUTION: The spray tip may be hot***).
  • Clear any clogs from the spray tip by inserting a paperclip into the spray tip opening. 
  • Check the filter for cracks. If the filter is blue in color (or has a solid rather than speckled appearance) it should be replaced. A replacement filter can be ordered from BISSELL Consumer Services either online or by calling 1-800-237-7691 Monday through Friday from 8 A.M. to 10 P.M. or Saturdays from 9 A.M. to 8 P.M. ET.
Located on the white label above, usually on the back of the machine.
Close

Sign up for BISSELL Emails!

Get expert advice, time-saving tips & special offers.

New Subscriber? Sign up and receive 10% off your next bissell.com purchase!

Sign Up

It looks like that is an improperly formatted email address. Please try again.
Close

Thank You For Signing Up!

Check your inbox for expert advice, time-saving
tips & special offers.

Home to a Deeper Clean
Loading
Loading

Exclusive Offer for Email Subscribers! learn more

Signup

get free shipping on any order over $30!Learn More »