Can the ProHeat and ProHeat 2X models be used on carpet and bare floor surfaces?
Answer: The ProHeat and ProHeat 2X machines can be used on a variety of carpets such as pile, shag, berber, indoor/outdoor. We recommend that you check with the manufacturer before cleaning specialty carpets or area rugs. The ProHeat can also be used on bare floors by attaching the bare floor tool to the front of the floor nozzle. BISSELL recommends using the BISSELL Hard Floor Solutions formula designed specifically for use on linoleum, vinyl, tile, and other no-wax surfaces. The ProHeat is not recommended for use on hardwood floors.
For additional information please call Consumer Services toll free at 1-800-237-7691 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. E.T.