My ProHeat 2X water is not spraying hot. What could be the problem?

Answer: - Check to make sure the power switch and the heater switch is turned on.

- Start with hot tap water in the bladder - never boiling or heated in the microwave. The heating element will increase this temperature by 25%.

- Allow the heater to warm up for 1 minute.

If you continue to experience low suction, please take your machine to a BISSELL Authorized Service Center. The warranty on your machine is one year. To locate your nearest BISSELL Authorized Service Center, click here. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1. 

To contact Consumer Services by phone, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.