How do I remove the floor nozzle window on my Pro and ProHeat Series Deep Cleaner to clean?
Answer: Before starting, please be sure the machine is not plugged in and the machine handle is reclined. To remove the clear floor nozzle, first detach the phillips head screws located at the base of the clear floor nozzle. Then, remove the tank in tank assembly. Next, remove the rectangular gasket at the top of the nozzle, and pull the clear floor nozzle forward to remove the tabs from the notches. This clear floor nozzle is removable so you may be able to access this area and clean. When putting the clear floor nozzle back in place, please be sure the tabs at the TOP of the nozzle are properly inserted into the notches provided. If you do not have the tabs in place properly, you may have a problem with the machine's suction. Rotate the window down into place, replace the screws, and replace the rectangular gasket.
If you would like additional assistance while you are with your machine, please contact BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET when you are with your machine.
Reminder: When you have completed the deep cleaning process, it is recommended to return the SmartMix dial to "Water Only" prior to storing the machine.