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I can get my carpet cleaner to spray at the floor, but not through the upholstery hose. Why is this?

Answer: - Remove the tool at the end of the upholstery hose. Check to see if water sprays out of the hose.

- Clean out the spray tip with a paper clip.

- Stretch the hose out and give it a few light tugs to release any kinks in the internal water supply hose.

- If still no spray, we recommend taking your carpet cleaner to a local Bissell service center for inspection or repair. The warranty on your machine is one year.

To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com under the Customer Support tab near the top of the homepage. Enter your zip code in the Service Center search box. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #2.

Located on the white label above, usually on the back of the machine.
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