My machine sprays through the flex hose but not the floor. Why is this?
Answer: - Check the trigger for tension, make sure it springs back. If the trigger does not have tension, remove the handle from the machine. Check the push -rod to see if it is moving with the trigger, if not a new handle is needed. - Check for debris on the spray tips, that are located under the machine. Clean with a soft toothbrush with water. If still no spray, we recommend taking your machine to a Bissell authorized service center for inspection/repair. To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com under the Customer Center tab near the top of the homepage. Enter your zip code in the Service Center box on the right of the page to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #2.