Rated 5 out of 5 by jt Excellent Machine
I was sorta skeptical of how well this would work on some of the stains in my carpet. With a little pre treatment, this worked like a champ!! I was impressed with how much water it pulled back out of the carpet. It didn't take long for it to dry. This machine exceeded my expectations.
December 3, 2014
Rated 5 out of 5 by Marines33 WORTH EVERY PENNY -- BEST MACHINE I'VE EVER USED
I have 5 active boys, a yellow lab that sheds ALOT and light beige carpets that are 10 years old. My carpets get DISGUSTING in no time and keeping them really clean requires a lot.
Despite daily vacuums and renting commercial carpet cleaners I was not satisfied with the look and cleanliness of the carpet. I was frustrated and planning on replacing the carpets because I just could not find a machine to clean deep enough. I tried several brands.
I found this machine researching online -- the reviews were great but I was skeptical. Then I found a bargain too good to pass up and I decided to take the risk.
I just got it and couldn't wait to put it to the test. WOW is all I can say!
WORTH EVERY PENNY! NO REGRETS HERE! The true test for me was that first water change -- it was like tar!! I know -- it's nasty but I knew instantly it was doing it's job well. This is what I was looking for all this time. This machine cleans better than any machine I've ever used. I finally got the clean I was looking for in my carpets.
It pulled all the dog hair off the carpet -- I do mean ALL the hair and I vacuum daily with a high end vacuum. I take pride in keeping a clean house but when I saw all that machine pulled up -- I was astonished!!! My carpets look like new now. I was going to replace them but now I don't have to.
I like that it has 2 buckets (one for clean water / one for dirty water) so changing out the water out is manageable for me - not too heavy. It cleans forward and back which cut my usual carpet cleaning time in half. My carpets were dry in half the time too. There is nothing I don't like about this machine. I like that it folds down so storing it is easier. All the compartments come apart for a thorough clean-up of the machine. The hand tool cleans great -- my stairs look really clean and plush. You guys thought of everything. Only wish it could clean closer to the edges but other than that -- it's does a great job.
THANK YOU BISSELL for a great machine!
November 29, 2014
Rated 5 out of 5 by LA50 Big Green is best ever.
I had been waiting for quite a while to purchase a Big Green Cleaning Machine. Finally, time came when I needed to clean carpets. What a wonderful experience. Our pamperd puppy had ventured down to our basement family room and had an accident. After a couple of weeks waiting I finally cleaned stained area, WOW!!! Stains came out and carpet looks brand new. I then took cleaner to my sons new home where previous owner had put an area rug under kitchen table, which left a 'sticky residue of some sort." Big Green not only cleaned up 'shadow' but made carpet look brand new again. Can't say enough. We used the Professional Cleaner with the Boost additive. Enough said. Thanks Bissell for making such a wonderful product. I also like the fact that I can purchase repair parts when needed.
November 29, 2014
Rated 2 out of 5 by ns started leaking from water flow indicator in a week of purchase
Started leaking from water flow indicator on a second use of a purchase without pressing the trigger
November 26, 2014
Rated 5 out of 5 by John26 It does what it says it will do!
We have two older cats and a young Maltese puppy. The dog is trained to use the pads but sometimes he misses and his business goes onto the carpet. One of the cats is sick and while she’ll use the box for #1 she does #2 when and where the urge arises which is usually on the carpet in one room. Her #2 has been upset which made matters worse. There are lots of areas where there have been #1, #2 and throwup.. Most of the stains pretty much came up (some didn’t) using one of the spray cleaners but sometimes there would be a “cleaned spot” which stood out from the rest of the carpet. I mention all of this, not to be disgusting, but to give you an idea of what we were faced with on our carpet.
So after reading about carpet cleaners and watching comparisons online I ordered the Big Green Cleaning Machine from Amazon. The room was vacuumed twice and I used Big Green on it. I was amazed at how dirty the pickup water was in the top tank. All, and I mean all, the stains were gone. Our 12-year-old carpet literally looked almost new. One hint: if you are going north and south on an area that’s pretty soiled, change and go east and west also. This way all four sides of the carpet fibers are cleaned.
We have used the professional carpet cleaners before and they did a good job but Big Green does a great job! And, using the professionals a couple of three times would have paid for Big Green. With the pros, we would move all the furniture (except the big stuff) onto the tile one day and put it all back a day or two later. With Big Green you are not pressed for time and can do one room at a time. And, the carpet dries much faster.
Big Green appears to be solidly built and has a “good feel” about it. It came fully assembled and I all I had to do was add water and the cleaning solution. While it’s a little heavy (54 lbs.) it was not hard at all to use, even one handed.
My wife was so pleased with the results that she now wants me to clean all the carpets in the house. Thanks a lot Bissell Company for building such a great carpet cleaning machine that I now have to clean all the rooms. There goes my free time – just kidding – I’m looking forward to have a house full of clean carpet.
I highly recommend Big Green for cleaning carpets!
I do have two suggestions for the Big Green engineers that would improve, I think, the operation of Big Green.
1 - In empting the dirty water tank one holds the tank by the edges and pours out the dirty water. While the edges are not sharp they are a straight edge. It would be more comfortable if the edges were folded over so as to have a smooth surface to hold when pouring out the dirty water.
2 – In using Big Green I had to hold the power cord out of the way when pulling the cleaner toward me so the wheels would not ride over it. Could a “flexible wand:” be attached to one handle to hold the cord away from the unit?
November 23, 2014
Rated 5 out of 5 by Pamepot What a difference a carpet cleaner makes
I had an older Bissell which broke halfway through cleaning. I wanted to buy a cleaner and decided to look for the big Green deep. However no store sold locally. So I decided to rent a Big Green Deep. Easier to setup and use and like the convenience of the fold down handle.
I returned to finish the job and decided to test the carpet I already had cleaned. Wow the water looked like I never did a thing; filthy even with grime in the water. Unfortunately I ended up redoing the whole room. I took pictures to show my sisters, before and after, they were shocked!
I returned the rental and ordered mine. I used in our office and spots that my husband assured me were permanent came up. Now we are not replacing the carpeting!
Renting one first was definitely a plus. It is a good workout but less time overall because of the deep cleaning process.
You can even get coupons to fray the cost. I believe long run my friends will try to rent from me :)
October 14, 2014
Rated 5 out of 5 by Dave Just had to have one
We have always rented the Rug Doctor at our local Lowe's but this time when we went in to rent one, they switched to the Bissell Big Green. I asked the girl how it worked and she said everyone that has rented them said it works better then the RD. We took it home and tried it and before we even got it back to the store, I had to purchase one. This unit is so easy to use and does such a great job that I just had to own one. It will now be much easier to keep up with our two Great Danes and the carpets look like new!!
October 6, 2014
Rated 5 out of 5 by ChrisC Great Job
I rented this cleaner from Lowes and was amazingly surprised at how well it cleaned my carpet. I had oily track marks on my rug as well as kitten urine in the carpet and this cleaner sucked it all out. I was very frustrated with my carpet that I was going to rip it out and just have plywood but thanks to this cleaner, I think I can wait that little longer until hardwood is an option. I also would like to say that I used the ZAP cleaning solution.
November 2, 2014
Rated 5 out of 5 by George WOW!
Wow, Amazing, I can't believe it. Those are the words my wife and I used after purchasing and using the "Big Green". We own a 13 year old Bissell Pro-Heat 1699 shampooer, but there is no comparison between that and the Big Green Cleaning Machine. We clean our carpets regularly, and take our shoes off when walking on the carpet, but we still had ugly permanent black stains. We used spot removers before shampooing with our Bissell Pro-Heat. The black stains just wouldn't come out. Our house is only 8 years old, and has a light colored carpet. After just one use of the Big Green, the black stains were completely gone. (And I thought about the replacing the carpet, or see if a professional could get the spots out). Wow, I can't believe it!
September 14, 2014
Rated 5 out of 5 by oldzoom Best Carpet Cleaning Machine For The Money
I've owned many carpet cleaning machines through the years and the Bissell Big Green Clean Machine is by far the best one. I've owned mine for 3+ years now and it's works just as good as the day I bought it. It's simple and easy to use and holds lots of water/solution to get a big job done. I have 3 dogs and accidents do happen. The BBGCM sets up fast for use and cleans up fairly easy after the job is done. The handle folds over reducing the size of the machine so it takes up less storage space. I've never been happier with a carpet cleaning machine purchase as I have been with the BBGCM. I've loaned it to several friends with pets and then they purchased their own BBGCM and love it too. The BBGCM cleans better than the Rug Doctor rentals. You will save alot of money over the years by owning the BBGCM instead of using rentals. If your an animal owner or have messy kids, this is a MUST HAVE item in your household! Check out all the available attachments for the BBGCM, they work wonders for carpet edge cleaning, auto seat/carpet cleaning and upholstery cleaning. I own them all and highly recommend them for the complete cleaning package. If you're on the fence about purchasing the BBGCM, Bissell stands behind their products and mine is 3+ years old and works great. It's simple solid construction will last many years longer than the competitors...
September 1, 2014
Rated 4 out of 5 by Mick1034 wow?
Received the cleaner and tried to use it, Not. We received ok to take it to a repair shop, had it one day on the way to be repaired. We received a call that it was repaired, this was done in a timely manner, thanks. When we picked it up they told us what a great machine this is, OK. Upon arriving at home it was time to try again or not. Cleaner worked great, but the attachment with the gears to drive the brush did not. Placed a call to the factory new one on the way, GREAT. I would like to close by saying what a great machine this is!! I do mean it.
August 19, 2014
Rated 5 out of 5 by rocketman Fantastic and I'll tell you why...
I used to rent the Rug Doctor from the local supermarket once/year. It became a hassle trying to do 2 living rooms and 3 bedrooms in one 24 hour period before the rental expired.
I got old. Now I just want to do my rugs and carpets when IWANT to at MY schedule.
This is better than rug doctor. It is equally as well built (sturdy, no toy), but it cleans and sucks out the water better than RDoctor.
I wanted to use it quickly to make sure it operated correctly but I didn't yet have any shampoo. So all I used was hot tap water for one bedroom, just to make sure the darn thing worked.
It sure did. It took out entire stains with just hot water and the dirty water from that one bedroom (cleaned WITHOUT the benefit of a shampoo ingredient-Just hot water) was black. After I got shampoo I did it again, of course, and got even more dirt out. Love this thing.
August 8, 2014
Rated 5 out of 5 by Over 40 Just WOW!
I shampooed my home with my 12 year old Hoover brush cleaner a week ago. Not fully satisfied I decided to bite the bullet and spend the money on this one. Cream carpet etc upstairs first. Sure it was good it seemed but I still wasn't sure. Then....the stairs with cream carpet. I upgraded the attachment that hasn't come in yet so used the one that came with it. Mind you, I'm NEVER impressed with stair attachments. WOW The 10 year old carpet looks almost new. The suction? WOW So then came the real test. My family room. 3 large dogs and newer chocolate carpet that I can see the walking dirt path. Will it pick up anymore dirt? I mean it has only been a week right? Like sludge. EWWW It really should have been done again but will wait until the weekend. Sometimes we just feel like a purchase was really worth it. Doesn't happen often but this really was one of them. I won't lie though, I am a very fit 40 something female and it is a bit of a workout. Its a heavier unit and if it were a lawnmower I'd say make it self propelled. It's love...I wish Bissell made tile cleaners and vacuums this awesome. Oh, I did vacuum with my Dyson dog cleaner. Totally missed a ton of hair. The smell of the shampoo got lots of bad reviews. I am scent sensitive and while too strong from the bottle, it isn't bad and goes away once dry. Thumbs up on this cleaner!
August 7, 2014
Rated 5 out of 5 by Nickntj Best clean ever!
I wish I could add my before & after picture, this is amazing, cleans light carpet ruined by dogs & teenagers back to new!
Can't live without it!
August 6, 2014
Rated 5 out of 5 by Sandy Love this machine
Worked wonders on my carpet that truly needs to be replaced. The burbur carpet is over 15yrs old and has endured many pets and their issues. This machine has done just as well as the professionals. The stains came back after drying of course so it's not a miracle worker and nor is it to be expected for such old stains. It's very user friendly, the hot tap water stays hot so I didnt notice nor miss the heater that my old machine had. This one is well worth the extra money compared to all the others. I would definitively recommend it, especially if it has the longevity of my old one that died after 17yrs.
July 19, 2014
Rated 5 out of 5 by Marie57 Worked Better Than I Imagined
First: The Bad News -- I never realized just how filthy my carpets were.
Now: The Good News -- When the massive box this came in arrived through UPS, I DREADED opening it and the prospect of beginning the laborious process of assembling the cleaner and reading the directions. I needn't have worried. Well-packaged, the cleaner was out of the box and ready to go in less than 5 minutes. NO assembly to speak of and easy to understand directions - there is nothing complicated here folks. But the real test was cleaning the carpet After the first swipe, I had to run and get a camera to show the noticeable difference. Our dining room carpet is OLD and while we have a GREAT vacuum cleaner & had used our old carpet steam cleaner, I couldn't have been more surprised at the results of the Bissell. I like the scent of the cleaner and the two separate tanks means you're not washing your carpet with dirty water. The tanks snap on easily and take the guesswork out of "Is it sealed?". (Unlike my old machine that I would have to fire up to see if it was sucking up the cleaner.) The next test was drying time and would the carpet look better when it was dry. The carpet was dry in just a few hours and looked amazingly good. We have several cats and I immediately noticed a difference in the way the carpet felt on my bare feet as well as the air quality in the room. I am so glad that I purchased this machine and have been telling everyone in my family about how pleased I am. This is the real deal and if you want your own professional style cleaner to have at your disposal, I highly recommend this one. THANK YOU for a GREAT product!
June 17, 2014
Rated 5 out of 5 by Biss48 Sweet Machine
I have rented several machines and I always go back to this one.This is hands-down the best machine for the money out there. These machines have never let me down,other ones have, so I bought one because I got tired of having to clean it before I used it when I rented it but that's not Bissells fault. This machine is very easy to run and maintain.
June 5, 2014
Rated 5 out of 5 by rett fantastic
I rented one and my next big purchase will be to buy this machine, I want one of my own (no one else's dirt) plus I think it needed service since I noticed tiny oil or grease spots once in a while.
I am trying to wait until next year for new carpet or was going to do the carpeted room in hardwood due to the cleaning issue. Next year I will recarpet because this machine was so easy to use and effective.
April 28, 2014
Rated 5 out of 5 by Larry57 Machine does everything they claim and more.
Today was the first day I used my new machine. They is no assembly required. The carpet came out exceptionally clean. The most amazing was how quick my carpet was dry. Much to my amazement the carpet was dry in just over five hours. I used to own a carpet cleaning company and the results match any of the commercial equipment I used to own. Sine the machine is brand new I can make no statement how long it will last before something breaks. The water pressure and suction were definitely up to commercial standards. Great product well worth the price.
April 18, 2014
Rated 1 out of 5 by jj Motor on brush stopped working 2nd time used.
For no reason at all the motor for the brush stopped working. I live by 2 large towns but they have the repair stations in small towns in the middle of nowhere!!? Now I will have to earn my warranty with a 180 mile drive.
April 7, 2014
Rated 5 out of 5 by Nisa Worth every penny!!!
Bought this and exceeding my expectations! No complaints at all! Easy to use, easy to clean, and this thing really works! I have used The Rug Doctor in the past, but this one is better! I thought that the solution was pricey at first, but it's very concentrated, so it goes a long way....soooo happy with my purchase!
April 5, 2014
Rated 5 out of 5 by Joey fox Absolutely the best!
I have been using the smaller bissell carpet cleaner for years and it has done a great job. But then I ended up with 4 dogs and 2 of them shed and had to be potty trained. My mom ordered this carpet cleaner for me as a gift and I have to say it was the best investment that she could have made. It did such an amazing job that I took before and after pictures and had to show the rest of my family. I never write reviews but I felt this machine deserved one for sure. I would recommend it to anyone.
March 28, 2014
Rated 5 out of 5 by Noel82 Worth the price!
I call my Big Green "The Annihilator." There is literally no stain that this machine can't erase from existence. I recently cleaned a house with decades old carpet stains and by the end of the day the Big Green made it look brand spanking new. As of March 2014, I've been using it weekly for a year and there have been no hitches at all. Just make sure to clean the brushes every now and then!
The only real caveat is the price, but I can tell you that it is 100% worth it. I've probably saved thousands by not having to replace my carpets!
March 16, 2014
Rated 5 out of 5 by Bballmomof2boys Best Purchase Ever
To be honest I have not yet used my machine, but, I have rented this machine from Lowes and told myself when my current Bissell stops working I am getting one of these. Well my current one did not stop working and there was a 1day Presidents sale that I could not pass up the great price. As I was waiting for it to be delivered my old one stopped working.
I love the way it cleans. Less time running from machine to sink multi times. Dries much faster. One of my carpeting is wool so it was hard to get the old machine to get all the water out and took forever to dry.
I have 3 Chihuahua's so I am grateful that this "rental" machine is an option that we can buy. I usually rent a machine 2-3 times a year just for a deep cleaning and now I have my own. Less time running back to the store to get it back in time.
Also the winters in Ohio are usually snowy and with salt being brought in it is and use it on the linoleum as well.
You will not be disappointed on your purchase. I purchased the one with all the attachments and cleaning solutions. Figured for about $50 more that was a better deal.
Hope this helps you on your decision. Highly recommended!!
March 12, 2014
Rated 5 out of 5 by Mizzou52 Absolutely Amazing
I was going to hire someone to professionally clean my carpets but decided to buy this machine instead since the price would be covered in 2 professional cleaning.
I actually thought my upstairs office carpet was going to have to be replaced. The machine is amazing. My carpet looks like new. The rinse water in the machine was absolutely black. It got all the ground in dirt out and more. I used the basic cleaning solution recommended by the manufacturer. It was more than adequate to remove the tough stains.
I then used it downstairs on some speciality made area carpets that are 15 years old. They also came out looking like new.
I bought this on sale directly froim Bissell during the President's special but it would have been well worth full price.
My next step it to use it on my white couch which is looking dingy after many years. I am counting on the same results.
March 10, 2014
Rated 5 out of 5 by Very Happy Big Green Owner Great machine
I have 5 dogs and they have accidents. I have owned many cleaning machines by Bissell and Hoover. My Max Extract just broke after 4 years. It was an excellent cleaner but this time I bought the Big Green mainly because I am sick of emptying the dirty water many times during the cleaning process. Well let me just say that this machine is the best machine I have ever owned. It is well worth the money. It gets deep down into the carpet and removes anything that's in there. I can't believe how great my carpets look now after cleaning them in half the time. I was hesitant at first but this has been my best purchase EVER!!!! Not to mention it came with the professional grade cleaner and my carpets smell great. Not to mention that when I ordered directly from Bissell I got it in 2 days. I was astounded when I drove home from work and there it was sitting on my front porch.
March 2, 2014
Rated 5 out of 5 by A Montoya Great Product
This is an outstanding machine is works excellent on carpet and upholstery!
February 25, 2014
Rated 1 out of 5 by Bud from Kansas Great when it works
I purchased my big green machine in 06/12 and it has been working okay until today when I went to clean my rug and no cleaning fluid would come out. I called Bissell and they ran me through some lame tests and determined it was broken! Duh! Now comes the problem, the closest Bissell service center to me is 90 miles away. Great, now I am on my hands and knees cleaning up the dog puke from my rug. I live close to Topeka, KS, which is a good size town and they don't have a service center there. They have one in the small town of Manhattan, KS 90 miles from my house. What good is a 5 year warranty when you have to drive 180 miles to have it repaired. I will never buy another Bissell product again and neither should you. Buyer beware.
February 24, 2014
Rated 5 out of 5 by gregkap Big Green
Used the Big Green one time to clean a 21x21 ft room. Took me a few hours to clean but it did a great job. Would not believe the dirt it picked up even after a professional cleaned it 6 months earlier. This machine is not hard to use and is sure easier on my backthan the older Bissell steam cleaner I used to have. Would strongly recommend this machine to anyone.
February 12, 2014
Rated 5 out of 5 by Marine Mom 23 Love My Big Green
WOW what a machine this is. I just love it. This is a Birthday present for myself I order this yesterday 1/23/2014 and It arrived today 1/24/14 and free shipping Can't beat this deal. As soon as the machine was unpacked I was cleaning my carpets I cannot believe how great they look. I have 130lb Rottie that brings in a lot of dirt on his feet even after I try to wipe them off. This machine is by far the best I have ever used. It will give you a work out but it was well worth it .Im telling you they look brand new I have never written a review before, but couldn't wait to give this 5 stars. Usually I have buyers remorse after spending this much money on something but not this time I'm just so happy with it. Easy to use love the forward and back motion for cleaning and sucking up the dirty water..Carpets were dry in no time
Water stayed hot the whole time Hope this helps if you are on the fence about purchasing this great carpet cleaner
February 10, 2014