Rated 5 out of 5 by Carlos The best machine ever
I purchased the Big Green Deep Cleaning Machine about three weeks ago because my Pro Heat 2x Deep Cleaner decided enough was enough. After using the Big Green, I found it easier to clean carpets. It has a bigger tank than the Pro Heat and seems to clean better too. For those who can afford to purchase it, I would recommend it, if not you can also rent it from Lowe's. You will notice a big difference in how much better your carpet will look with the Big Green Machine. Also, be sure to use the cleaner that is included with the machine.
July 19, 2012
Rated 5 out of 5 by Dmjolley Much better than expected
I decided to purchase the Big Green machine based on reviews and customer support replies for every less than perfect rating.
I have a family of 7 plus 3 dogs, and 8 year old carpet. Due to the outstanding cleaning performance, my carpet looks much younger.
I get my carpet professionally cleaned every quarter, but it has not looked any better than it does now. I am impressed.
December 6, 2013
Rated 5 out of 5 by Brenanan We love this machine!!
We have owned several carpet cleaners in the past 15 years. This, by far, is the best. Our carpet looks brand new again! The machine is very easy to use and maneuver. The only downside is we've had to exchange it twice. First, the hand tools wouldn't work. We were able to exchange on Amazon with no problems. The second machine we got stopped suctioning after a few uses. After troubleshooting with Bissell we were able to make an exchange through Bissell without any problems.
December 4, 2013
Rated 5 out of 5 by SGM Best product I've ever purchased!
Before buying, I first rented the Big Green Deep Cleaning Machine. The cleaning results, reduced drying time, and ease of use/effort required convinced me to purchase this Bissell. In the past I've rented the Rug Doctor machine and there is no comparison - Bissell is a far superior product.
November 23, 2013
Rated 5 out of 5 by lvplayer Just superb
I originally purchased a Rug Doctor and I cleaned about 3 feet of my carpeting and it broke. I returned it and got a refund and then did some research. The Big Green came up consistently as the best on the market. I purchased my Big Green and it worked beautifully, cleaning my off-white carpet with ease. I was pleasantly surprised with how well it cleaned. It's very easy to use and the forward and backward motion really gets the carpet clean and there's very little water left in the carpet. It was barely damp to the touch. I would recommend this machine to everyone. It was well worth the price.
November 13, 2013
Rated 5 out of 5 by Ralph Very Satisfied
I bought The Big Green Machine last month and have had ample opportunity to use it on our 18 year old white carpets, I couldn't be more pleased with the way this machine cleaned them.
In the past I have owned Hoover steam vacs and they did an okay job on the light stuff. I have a contract with Stanley Steamer for three cleanings a year to get the heavy duty cleaning that the Hoover could not do. Even Stanley Steamer left behind some spots that they said would never come out even with their spot pre-treatment before the steam cleaning.
After my first cleaning with The Big Green Machine I was blown away at how much dirt was pulled out of our carpets, even the spots that Stanley Steamer said they could not get out I was able to remove them with this incredible machine. Needless to say I WILL NOT be renewing my contract with Stanley Steamer now that I can clean my carpets better myself with The Big Green Machine than they can with their so called professional cleaning equipment.
Also I want to give a big thumbs up to the customer service folks, especially Nick. After I placed my order for The Big Green Machine I checked my email and there was an email from Bissell with a 10% discount coupon code. I contacted customer service and asked if they would apply the discount to my order even though I have already placed it and the charges have gone through my bank. They approved my request and credited back the 10% to my account. Now that's great customer service and I look forward to continued business with Bissell.
November 13, 2013
Rated 5 out of 5 by brand new grandma Can't go wrong, this is the best cleaning machine ever!!
I have used several carpet shampooers and this one is the best. I have 3 dogs and 2 grand babies that have just started walking, so there are a lot of messes on my carpet. After cleaning the carpets, it only takes a couple of hours to dry instead of almost a day to dry. It also works great in cleaning the car. My husband was a smoker and made a mess out of our car. Well the car looks brand new again inside. Thanks to my cleaning machine. It is easy to fill and empty and the easiest to clean. Try it, you will love it!!!
November 10, 2013
Rated 5 out of 5 by vicki65 Great
This is probably one of the best investments we have ever made. We have off white wall to wall carpeting in our house and this did a wonderful job. In the past we have hired carpet cleaning companies and the Big Green Machine did a much better job. We even used it to clean our carpets in our motorhome. Fantastic job.
November 9, 2013